Week 2: Web 2.0 & Social Media - authentic or hyped?

Web 2.0 & Social Media - authentic or hyped? A key question for marketing in the modern age is whether Web 2.0 has created a new medium of authentic communication between business and customers? Or is its ability to create a more personalised social and commercial environment hyped? When the internet began, businesses were seeking improved tools to assist them to run their operations but were faced with the daunting challenge of breaking through the clutter of the web application marketplace. In the new landscape of social media and personalised niches, the nascent Web 2.0 has revolutionised the way the internet works. Legions of entrepreneurs are fuelling the frenzy, looking to create the next Google or Facebook and simultaneously businesses far and wide watch eagerly for the most innovative and effective ways to market their products or services on the new world web paradigm. The Web 2.0 term was coined by messiah Tim O'Reilly when he described ...